RETURN /WARRANTY POLICY
All items EXCEPT our Smart Spool
Smart Spool Diff and Related Parts
Smart Spool Diff and Related Parts
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Any and all Returns/refunds are subject to a 4% transaction fee.
*Rock Sliders - This replacement part carries a 90 Day warranty against manufacturing defects to the original purchaser, send pictures to thecanamcrew@yahoo.com
*Custom Cage Build Deposits*
All deposits are final and will not be refunded unless we can re-book your spot!
To start a return, you can contact us at thecanamcrew@yahoo.com. If your return is accepted, we will give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Smart Spool Diff and Related Parts
Smart Spool Diff and Related Parts
Smart Spool Diff and Related Parts
non-returnable items!
Unfortunately, Some of our items cannot be returned, such as our Smart Spool Diff and Smart Spool Parts. We also do not accept returns on used product. Our Smart Spools are made to order meaning when you place your order we start the manufacturing process.
Damaged or Defective Items
Damaged or Defective Items
Damaged or Defective Items
Damages and issues can happen!
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, we can evaluate the issue and make it right....
Giveaway Policy
Damaged or Defective Items
Damaged or Defective Items
LIMIT OF 10 ENTRIES PER PERSON/EMAIL ADDRESS. NO PURCHASE OR
PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. PURCHASE OR PAYMENT DOES
NOT IMPROVE YOUR CHANCE OF WINNING. The Can Am Crew / Mud & Metal Offroad Giveaway is open only to
legal residents of the 50 US States & DC, & Canada (excluding QC), 13+. Void elsewhere and where
prohibited. Ends 10/31/2025. Skill testing question required for Canada residents. Prizes: Grand
Prize: A Brand New 2025 Can Am Defender XMR HD10, Winners must pick up prize
from a location in Hollidaysburg PA designated by Sponsor. Winners are responsible for all
additional costs and legal requirements (including without limitation driving permits, insurance and, if
the winner is a Canadian resident, tax and import duty requirements). All Taxes and Tags will be paid for by The Can Am Crew LLC prior to the Defender being picked up by the winner! GOOD LUCK!
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OCTOBER GIVEAWAY!!!
We are giving this 2025 Can Am Defender XMR HD10 away to one of you!! Every 10.00 spent = 1 Entry into this giveaway. Its that SIMPLE.... Giveaway runs all of October! We will announce the winner in November!